Help
Information to help you use our website and its features, including:
Navigation using skip links and tabs
Skip links and a logical tab order can aid navigation for people using assistive technologies, such as a screen reader. Find out more about this website's accessibility.
Skip links
If you're using assistive technology to browse this site, skip links are provided at the start of the page to allow you to move quickly to key information, including the primary navigation, secondary navigation or content. The links are not visible in a graphical browser.
Logical tab order
This website has a logical tab order for navigating without a mouse. Use the tab key on your keyboard to move to the next link or field. Use shift-tab to move backwards, and the enter key to follow links and submit forms. Most browsers support these functions.
^ to top
Searching for information
If you’re having problems finding the information you need, try:
- looking on the site map
- using 'Search', which is located in the top right-hand corner of every page.
To search the site, enter one or more words in the search box and select 'search' (or press the ‘enter’ key on your keyboard).
You don't need to use capital letters because the search function is not case sensitive. Using words such as ‘a’, ‘an’, ‘the’ or ‘of’ won’t improve the search results.
Any documents containing all your search words will be displayed first, followed by documents that contain some of your words.
^ to top
Resizing text
You can make the text larger or smaller on any website you visit simply by changing the settings on your computer.
To resize your text you will need to know what browser you are using.
To check the version of internet browser on your computer:
- select Help from the top menu of your browser
- select About (followed by your browser name) from the drop down list
The screen that comes up will display which browser and version you are using.
How to change the text size in:
Microsoft Internet Explorer
- Select View in the menu bar.
- Select Text Size from the menu and choose a size from the options.
Microsoft Edge
- Select Settings and more.
- Select three dots, then zoom to increase or decrease text.
Mozilla Firefox
- Select View in the menu bar.
- Select Zoom.
- Select Zoom In or Zoom Out.
Safari
- Select View from the menu.
- Select Make Text Bigger to increase the font size or Make Text Smaller to reduce the font size.
Chrome
- Select the Chrome menu on the browser toolbar and select Settings.
- Under Appearance, click the down arrow next to Font Size and choose a size from the options.
^ to top
Viewing videos
To watch videos on this site, use the controls under the small video screens to play, pause or replay the video.
If you have problems viewing the videos, this may be due to your computer configuration, a security setting, or restrictions on updating plug-in programs. Wherever possible, this site provides an alternative text version of the video content.
Video files are usually large in size, which means they can take some time to download. Usually, you have to wait for all of the file to download before you can play it.
I can't get the video to play at work or school
Often school and work computers are behind a firewall, which may block streaming video or stop it from playing properly. If you want to view the video you'll need to ask your network administrator (or IT person) for permission.
Accessibility
This site endeavours to make our media as accessible as possible, however if for some reason you're unable to access it due to an accessibility issue, or you wish to suggest an accessibility improvement, please contact the Web Administrator.
